Privacy Policy

1. Introduction

SYLRAY Group of Companies respects the privacy of visitors, clients,
partners, contractors, and organizations that use this website.
This Privacy Policy explains how we may collect, use, store, and protect
information provided through our website, including inquiry forms, email links,
phone links, and other communication channels.

By using this website, you agree to the terms of this Privacy Policy.
If you do not agree with this policy, please discontinue use of the website.

2. Information We May Collect

We may collect information that visitors voluntarily provide when contacting
SYLRAY Group of Companies through the website. This may include:

• Full name
• Company or organization name
• Email address
• Phone number
• Project location
• Type of equipment or service inquiry
• Message details submitted through contact forms or email
• Any additional information voluntarily provided by the visitor

We may also collect basic technical information through website hosting,
analytics, security, or performance tools, such as browser type, device type,
general location data, pages visited, and the time of website access.

3. How We Use Information

SYLRAY Group of Companies may use collected information for the following purposes:

• To respond to equipment inquiries
• To communicate with potential clients, partners, and contractors
• To provide information about services, equipment availability, and project support
• To review project requests and service needs
• To improve website content, functionality, and user experience
• To maintain website security and prevent misuse
• To keep records of business communications

4. Contact Forms and Email Communications

When you submit information through a contact form or send an email to
SYLRAY Group of Companies, the information you provide may be used to respond
to your inquiry and continue business communication with you.

Submitting a contact form or email does not create a formal business agreement,
partnership, rental agreement, or contractual relationship unless a separate
written agreement is executed by authorized representatives of the parties.

5. Sharing of Information

SYLRAY Group of Companies does not sell personal information submitted through
this website. We may share information only when necessary for legitimate business,
operational, legal, or service-related purposes, including:

• Responding to project inquiries
• Coordinating equipment availability or service discussions
• Communicating with authorized company representatives
• Complying with legal, regulatory, or governmental requirements
• Protecting the company, website, users, or business interests

6. Website Cookies and Tracking

This website may use cookies or similar technologies to improve website performance,
security, and user experience. Cookies are small files placed on a visitor’s device
that help websites function properly and understand general usage patterns.

Visitors may disable cookies through their browser settings. However, disabling
cookies may affect how certain parts of the website function.

7. Third-Party Services

The SYLRAY website may use third-party services, such as website hosting providers,
security tools, form plugins, analytics tools, embedded YouTube videos, maps,
or communication tools. These third-party services may collect or process certain
technical information according to their own privacy policies.

SYLRAY Group of Companies is not responsible for the privacy practices,
policies, or content of third-party websites or platforms linked from this website.

8. YouTube Videos and Embedded Media

This website may display embedded videos from YouTube or other media platforms.
When visitors interact with embedded videos, those platforms may collect data
according to their own terms and privacy policies.

Visitors should review the privacy policies of those third-party platforms
for more information about how they collect and use data.

9. Data Security

SYLRAY Group of Companies takes reasonable steps to protect information submitted
through this website. However, no website, email system, or online transmission
method is completely secure. Visitors should avoid submitting highly sensitive
information through public website forms.

10. Data Retention

Information submitted through the website may be retained for as long as necessary
to respond to inquiries, maintain business records, support project discussions,
comply with legal obligations, or protect company interests.

11. User Rights

Visitors who have submitted personal information may contact SYLRAY Group of Companies
to request correction, update, or deletion of their information, subject to applicable
business, legal, and recordkeeping requirements.

12. Children’s Privacy

This website is intended for business, project, equipment, construction, mining,
logistics, and infrastructure-related purposes. It is not directed to children.
SYLRAY Group of Companies does not knowingly collect personal information from children.

13. Links to Other Websites

This website may include links to third-party websites, platforms, or resources.
Once a visitor leaves the SYLRAY website, this Privacy Policy no longer applies.
Visitors are encouraged to review the privacy policies of any external websites
they visit.

14. Updates to This Privacy Policy

SYLRAY Group of Companies may update this Privacy Policy from time to time.
Any updates will be posted on this page. Visitors are encouraged to review this
page periodically to stay informed about how information is handled.

15. Contact Information

For questions about this Privacy Policy or how information is handled, please contact:

Effective Date: June 2026